Download and installation

Minimum device requirements

Before starting the download, check that your device meets the following requirements:

In addition to the operating system version, the application requires:

• GPS / location enabled: needed for geolocation clocking validations.
• Push notifications enabled: to receive task, document and system alerts.
• An active internet connection at the moment of clocking in: Wi-Fi or mobile data (4G/5G recommended).
• Free space on the device: a minimum of 150 MB available is recommended for installation and caching data.

Downloading on iOS (App Store)

1. Open the App Store application on your iPhone or iPad.
2. Tap the search icon (magnifying glass) in the bottom bar.
3. Type CheckBiz360 in the search field and press return.
4. Find the EncodeBiz application in the results. The app's official App Store identifier is id6737189938.
5. Tap the Get button and authenticate with your Face ID, Touch ID or Apple ID password when prompted.
6. Wait for the download and installation to finish. When the button changes to Open, the installation is complete.
7. Tap Open to launch the application for the first time.

Downloading on Android (Google Play)

1. Open the Google Play Store application on your Android device.
2. Tap the search bar at the top.
3. Type CheckBiz360 and tap the search icon.
4. Select the application published by EncodeBiz in the results.
5. Tap the Install button.
6. Accept the permissions requested (location, notifications, storage) when the system asks for them during or after installation.
7. Once installation is complete, tap Open to access the application.

Permissions required after installation

Once the application is installed, it will request the following permissions:

1. Location: select "Allow while using the app" or "Always allow" depending on the options available in your operating system.
2. Notifications: accept to receive task, document and system alerts.
3. Camera (optional): needed if your company uses photo-based clocking.

Troubleshooting common problems

The application does not appear in the store

• Check that the store (App Store or Google Play) is correctly configured with an active account.
• Verify that your device meets the minimum operating system version requirements stated at the start of this article.
• On the App Store, make sure your account region is set to a country where the app is available.
• If the problem persists, ask your manager for the direct link to the app's page in the relevant store.

The device does not meet the compatibility requirements

If your device does not support the minimum operating system version required, the store will tell you the app is not compatible. In that case, check with your organisation's administrator to explore alternative attendance recording options available from the web portal.

The installation stops or takes too long

• Make sure you have enough free space on the device.
• Check the stability of your internet connection.
• Restart the device and try the installation again.

Role note

This article is aimed at employees who want to install CheckBiz360 on their personal or corporate device. No administrator permissions are required to download it.