App updates

Why keeping the app updated matters

Each new version of CheckBiz360 may include:

• Security fixes: patches protecting your account and your organisation's data against known vulnerabilities.
• Server compatibility: the CheckBiz360 server may require a minimum app version to process clock records and data requests correctly. An old version may stop communicating properly with the server.
• Bug fixes: improvements to the application's stability resolving problems detected in earlier versions.
• New features: access to new sections, configuration options or improvements to the clocking experience.

How to update on iOS

Manual update

1. Open the App Store application on your iPhone or iPad.
2. Tap your profile photo or account icon in the top right corner.
3. Scroll down to the Available updates section.
4. Find CheckBiz360 in the list.
5. Tap the Update button next to the application.
6. Wait for the download and installation to finish. The application will update without needing to be reinstalled.

Automatic updates on iOS

To enable automatic updates so that the app updates without manual intervention:

1. Open the system Settings application.
2. Scroll to App Store.
3. Turn on the App Updates switch.

With this option enabled, iOS will automatically download and install available updates when the device is connected to WiFi and plugged in to power.

How to update on Android

Manual update

1. Open the Google Play Store application.
2. Tap your account icon or the profile menu in the top right corner.
3. Tap Manage apps and device.
4. Tap the Updates available tab.
5. Find CheckBiz360 in the list and tap the Update button.
6. Wait for the download and installation to finish.

You can also go there directly by searching for "CheckBiz360" in the Play Store and tapping Update if the button is available instead of "Open".

Automatic updates on Android

To enable automatic updates in Google Play:

1. Open Google Play Store and search for CheckBiz360.
2. Tap the three-dot icon or the options menu on the app's page.
3. Select Enable auto update.

Alternatively, you can configure automatic updates globally from Settings inside the Google Play Store.

What happens if an employee uses an outdated version

Using a very old version of CheckBiz360 can cause the following problems:

• Clocking errors: the server may reject requests coming from versions that are no longer compatible with the current communication protocols.
• Error messages on signing in: if the installed version is too old, the system may block access and show a notice requesting the update.
• Outdated data: old versions may not be able to display correctly the new information the server sends.
• Security vulnerabilities: earlier versions may contain security flaws that have already been fixed in later versions.

How the administrator can detect employees' versions

CheckBiz360 administrators and managers can consult from the web administration panel the version of the application each employee has installed on their device. This information is recorded automatically every time an employee clocks in or signs in.

From the web panel, the administrator can:

1. Go to the Employee management or Devices section.
2. Consult the column or field indicating the app version recorded for each user.
3. Identify the employees using versions earlier than the minimum recommended.
4. Get in touch with the employees affected so that they update the application.

Checking the installed version

To check which version of CheckBiz360 you currently have installed:

1. Open the application and sign in.
2. Go to the Profile section.
3. Scroll to the bottom of the screen, where the application's current version is usually shown alongside the build number.

Role note

This article is aimed both at employees who want to keep the app updated and at administrators who need to verify the versions installed on their team's devices.